Terms and Conditions – Done55 Game Platform Policy

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and done55 game ("the Platform", "we", "us"). By accessing, browsing, registering on, or placing any bet or wager through done55 game, you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use done55 game. Continued use of the platform after any update to these Terms constitutes your acceptance of the revised version. Done55 game recommends checking this page periodically for any changes.

2 Eligibility & ; Registration

To register and use done55 game, you must meet the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. Done55 game does not permit anyone under 18 to hold an account or participate in any form of gaming or betting on the platform.
• You must be accessing done55 game from a location where online gaming and sports betting is not prohibited under local laws applicable to you personally.
• You must not already hold an existing done55 game account. Each individual is permitted one account only.
• You must provide accurate, complete, and truthful information during the registration process. Providing false details — including a false name, date of birth, or payment information — is a breach of these Terms.
• You must not be acting on behalf of another person when registering or using done55 game. Accounts must be held and used by the registered individual only.

Done55 game reserves the right to request identity verification documents at any stage. Failure to provide requested documents may result in account restrictions or closure. Verification is standard practice and protects both the player and the platform.

3 Account Rules

Each player may hold only one active done55 game account. Duplicate accounts — created using different names, email addresses, mobile numbers, or payment methods — are not permitted. If duplicate accounts are identified, done55 game reserves the right to close all but the original account and review any associated transactions.

You are solely responsible for all activity that takes place under your done55 game account. This includes all bets placed, deposits made, and withdrawals requested. Done55 game strongly recommends using a unique, strong password and not sharing your login credentials with anyone.

• Keep your username and password confidential at all times.
• Log out of your account when using a shared or public device.
• Contact done55 game support immediately if you believe your account has been accessed without your authorisation.
• Do not allow any other person to use your done55 game account, including family members or friends.

Done55 game accounts are non-transferable. You may not sell, transfer, or assign your account or any credits, winnings, or bonuses associated with it to another person under any circumstances.

4 Deposits & Payments

All deposits on done55 game are processed in Pakistani Rupees (PKR). The platform supports the following deposit methods: JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and mobile wallets. The availability of specific methods may vary and is displayed at the time of deposit.

Deposits made via JazzCash and Easypaisa are typically credited to your done55 game balance quickly. Bank transfers may take longer depending on your bank's processing times. Done55 game does not charge a fee for standard deposits, though your payment provider may apply their own charges — please check with your provider directly.

• Only deposit funds that you can comfortably afford to use for gaming and betting entertainment.
• All payment methods used must be registered in your own name. Done55 game does not accept deposits from payment methods belonging to a third party.
• Minimum and maximum deposit amounts apply and are displayed during the deposit process.
• Done55 game reserves the right to request proof of a payment method before processing a withdrawal to the same method.

Done55 game does not store full card details on its servers. Payment processing is handled through secure, encrypted channels. If a deposit fails to credit to your account, contact done55 game support with your transaction reference and the support team will investigate promptly.

5 Withdrawals

Withdrawal requests on done55 game are processed back to the same payment method used to make the most recent deposit, in PKR. This policy exists to prevent misuse and to ensure funds are returned to their verified source. If your original deposit method is no longer available, contact support before requesting a withdrawal.

• Minimum withdrawal amounts apply and are shown during the withdrawal process.
• Done55 game may require account verification to be completed before a withdrawal is approved. This is standard and applies to all players.
• Withdrawals are processed within the timeframe stated at the time of the request, subject to verification checks.
• Bonus funds and winnings derived from bonus play may be subject to additional withdrawal conditions as set out in the relevant bonus terms.

Done55 game reserves the right to delay or withhold a withdrawal if there is a reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms pending investigation. Players will be informed if this occurs.

6 Betting Rules

All sports bets placed on done55 game — covering Cricket, Pakistan Super League (PSL), T20 internationals, Football, Esports, Tennis, Basketball, Boxing, and other available markets — are subject to the platform's betting rules. By placing a bet, you confirm that you understand and accept the applicable odds and market rules at the time the bet is confirmed.

• Bets are only confirmed once you receive an on-screen confirmation and the corresponding amount is deducted from your done55 game balance.
• Done55 game reserves the right to void bets placed at clearly incorrect odds resulting from a system error or pricing mistake.
• Live in-play bets are subject to the odds available at the time the bet is accepted. Done55 game may suspend live markets at any point during an event.
• Bets placed after the official start of an event may be voided. Done55 game timestamps all bets and this record is final.
• Minimum and maximum stake limits apply per bet and per market. These are displayed before you confirm a bet.
• Accumulator and system bets are subject to the same individual market rules. If one leg of an accumulator is voided, the accumulator is recalculated without that leg.

Results are determined based on official sources for each sport and competition. For Cricket and PSL markets, official scorecards and results from the relevant cricket board are used. In the event of a dispute over a result, done55 game's decision is final after review.

7 Casino & Games

Done55 game offers Casino, Slots, Live Casino, and Bingo sections. All games are provided for entertainment purposes and operate using certified random number generation (RNG) technology or, in the case of Live Casino, real dealer-operated outcomes. Game results are independent of previous rounds and cannot be predicted or manipulated by the player or by done55 game.

• Each game has its own rules, minimum and maximum bet limits, and return-to-player (RTP) percentage. Review these before playing.
• Technical malfunctions void all pays and plays. If a game experiences a confirmed technical error, affected rounds will be voided and stakes returned.
• Live Casino games are streamed in real time. Connection interruptions on the player's side do not entitle the player to a refund of bets already placed and accepted.
• Bingo games operate on published schedules. Tickets purchased for a Bingo game are non-refundable once the game has started.

Done55 game's Slots section includes titles with progressive jackpots. Jackpot amounts are displayed in real time on the platform. Jackpot wins are paid in PKR at the rate applicable at the time of the win.

8 Bonuses & Promotions

Done55 game may offer bonuses, free bets, free spins, and other promotional offers to registered players from time to time. Each promotion is subject to its own specific terms and conditions, including wagering requirements, minimum odds, eligible games, and expiry dates. These are communicated at the time the offer is presented.

• Bonuses are issued to one account per player, per household, and per device. Attempting to claim a bonus multiple times through separate accounts constitutes abuse and will result in forfeiture and potential account closure.
• Bonus funds must be wagered the stated number of times before any resulting winnings can be withdrawn. The wagering requirement is clearly stated in each promotion's individual terms.
• Done55 game reserves the right to withdraw or modify any bonus offer at any time without prior notice, provided that this does not affect bonuses already in use by a player who has begun meeting the wagering requirement.
• Free bets and free spins have no cash value and cannot be withdrawn directly. Only winnings generated from free bets or free spins — subject to any applicable wagering requirement — may be withdrawn.

9 Responsible Gaming

Done55 game is committed to providing a safe, enjoyable gaming environment for adult players. Gaming and sports betting should be treated as entertainment, not as a method of generating income or resolving financial difficulties. Done55 game encourages all players to set personal limits and play within their means.

The following responsible gaming tools are available to all registered players on done55 game and take effect immediately when applied via account settings:

• Deposit Limits — Set a daily, weekly, or monthly cap on how much PKR you can deposit into your done55 game account.
• Session Time Reminders — Receive a notification after a set period of play to remind you how long you have been active.
• Self-Exclusion — Temporarily or permanently exclude yourself from done55 game. Self-exclusion requests are processed promptly and access to the account is suspended for the selected duration.
• Reality Checks — On-screen prompts that show your session duration and net gaming activity at regular intervals.

Done55 game will not accept bets from a player who has an active self-exclusion in place. If you feel that your gaming is no longer enjoyable or is affecting your finances or daily life, please use the self-exclusion tool or visit the done55 game Responsible Gaming page for more guidance.

10 Prohibited Conduct

The following actions are strictly prohibited on done55 game and constitute a breach of these Terms. Done55 game reserves the right to close any account and forfeit any associated balance where prohibited conduct is confirmed.

• Registering more than one account or assisting another person to do so.
• Providing false, incomplete, or misleading information at any stage of registration or verification.
• Using done55 game for any money laundering, fraud, or other criminal purpose.
• Exploiting technical errors, glitches, or pricing mistakes to place bets at clearly incorrect odds.
• Using automated software, bots, or scripts to interact with the done55 game platform.
• Coordinating with other players to exploit bonus offers or betting markets in a manner not intended by done55 game.
• Attempting to access another player's account without authorisation.
• Engaging in abusive, threatening, or inappropriate communication with done55 game support staff.

11 Suspension & Account Closure

Done55 game reserves the right to suspend or close any account at any time, with or without prior notice, where there is a breach of these Terms or where continued operation of the account poses a risk to the platform or to other players. Where an account is closed due to a breach, any bonus balance may be forfeited. Real-money balances are handled on a case-by-case basis depending on the nature of the breach.

Players may also request the closure of their own done55 game account at any time by contacting support. Account closure requests made for responsible gaming reasons are processed as a priority. Before closing an account, done55 game will ensure any pending withdrawals are processed to the player's verified payment method.

• Account suspension for verification purposes is temporary and lifted once verification is satisfactorily completed.
• Accounts that remain inactive for an extended period may be subject to dormancy provisions as set out in done55 game's administrative policies.

12 Limitation of Liability

Done55 game provides its platform on an "as available" basis. While we make every reasonable effort to maintain uptime and platform reliability, we cannot guarantee uninterrupted access at all times. Done55 game shall not be liable for any loss or damage arising from service interruptions, scheduled maintenance, or events outside our reasonable control.

• Done55 game is not liable for losses resulting from a player's failure to secure their account credentials.
• Done55 game is not responsible for any tax obligations that may arise from a player's winnings. Players are responsible for understanding and meeting their own tax obligations.
• Done55 game does not provide gaming or betting advice. All decisions to place bets or play casino games are made entirely by the player at their own discretion and risk.

Nothing in these Terms limits done55 game's liability for fraud, gross negligence, or any matter that cannot be excluded by law.

13 Changes to These Terms

Done55 game may update these Terms and Conditions at any time. When material changes are made, the date shown at the top of this page will be updated. Where a change is significant, done55 game will make reasonable efforts to notify active players through the platform or by email to the registered address.

Your continued use of done55 game following any update constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using done55 game and request account closure if required.

14 Contact & Support

If you have any questions about these Terms and Conditions or about your done55 game account, the support team is available to help. You can reach done55 game support by email. Please include your registered username and a clear description of your query for the fastest possible response.

[email protected]

For answers to the most common account, payment, and betting questions, the done55 game FAQ page is available at all times. The Responsible Gaming page provides additional guidance on managing your play safely.